Red Thread employs 60 people dedicated to audiovisual technology

The Red Thread audiovisual team delivers holistic solutions by creating a unified ecosystem that incorporates the latest audiovisual technology with acoustics, lighting and speech privacy. Whether you need a HD telepresence boardroom, surround sound theater, enterprise wide streaming or master control of your technology and building systems, we can help.

Over 60 of our 500 employees at Red Thread are dedicated to AV. They have the highest level certifications and we have developed proven methodologies, infrastructure, and resources to ensure our projects – whether big or small – run smoothly from start to finish. In fact, our customers are not only regional but because of our affiliation with USAV increasingly serve our clients globally.

Comprehensive In-House Audiovisual Technology Services

Audiovisual services means so much more than having the latest technology. It means having trained and accredited experts familiar with technological advancements who help you make the right investment. It means flawless installation and diligent testing. And it means training your team and ensuring our AV service desk is available to answer calls, troubleshoot, and schedule onsite visits. With service as extensive as this, you’ll maximize the use of your systems.

We understand how the world is changing and how new audiovisual technology can support these changes. Our engineers collaborate with furniture designers and outside contractors to integrate the technology seamlessly within the space and within the furnishings. When it comes to our engineering team at Red Thread, experience is on our side. Our CTS-D certified engineers have over 50 years of combined experience. Our Engineering and Programming services include:

• Design Build
• Infrastructure Specification
• System Commissioning | Project Closeout
• Touch Panel Design and Programming
• DSP & Device Configuration

Our experienced project managers work closely with your staff to make certain that we deliver your project on time and within your budget. They are your main point of contact throughout the project. They work with your architects and designers, audiovisual consultants, mill workers, electrical contractors and general contractors, to create and execute a coordinated effort for a seamless integration for your environment. Pragmatic and thorough, they’re experienced in problem-solving, keeping you informed and the project on track. From the project kickoff meetings and walk-through to installation and quality control, our project managers work step by step through a defined process for consistent results.

• Seven Steps to Project Management
• Infrastructure Coordination
• Integration of Furniture | Audiovisual | Interior Architecture

Red Thread, a Diamond AVSP holder, is proud to be among an elite group of professional companies, among very few in New England, to achieve this designation. To receive this certification our staff have to complete courses, work within industry guidelines and best practices, as well as take advanced courses in installation and audiovisual design. The industry certification gives our customers the assurance that not only will we uphold a strict code of ethics and workmanship, but that we can translate this experience into our project implementation methodology.

• Installation
• AV Laboratory | Rack Build
• Remote Installation
• Safety

Red Thread’s GroupCare™ maintenance programs provide you with the support and coverage you need to protect your audiovisual system investment, regardless of whether your equipment was purchased through Red Thread. Our service technicians are factory-trained and industry certified to service all integrated systems, large and small.

• Training and Documentation
• AV Service Desk
• AV Support Plans
• AV Managed Onsite Staffing

Contact our AV Service Desk:

Rigorous testing and approval prior to installation at our quality control AV Lab in Wilmington, MA, ensures minimal time and disruption on site. Our lab process includes:

• Products received in warehouse
• Equipment testing in the Lab
• Equipment built into racks
• Racks Wired
• System Programmed
• Tested
• Delivery to site and connected