ORGANIZATIONAL CHALLENGES

Each of these drivers is causing an impact on people – patients, families, and clinicians are all navigating new roles.

Designing for the human factor can help healthcare organizations enhance the connections that are vital to successful outcomes, and can help them achieve critical qualitative measures of success.

TOTAL COST MANAGEMENT
Effectively manage the total cost of the experience.

REVENUE GENERATION
Create revenue through new efficiencies, performance levels and offerings.

HEALTH OUTCOMES
Improve clinical outcomes by meeting or exceeding industry requirements for quality, safety, infection control, clinical efficiency and sustainability.

PATIENT & STAFF SATISFACTION
Improve patient/family perception of care and support clinician sustainability.

DESIGNING FOR THE HUMAN FACTOR

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People  — patients, the families and healthcare professionals — are all participants who interact in the healthcare experience. By designing for the human factor, it’s possible to enhance their connections, wellbeing and safety, and in doing so significantly improve the experience.

HUMANIZE
Humanizing the experiences translates into offering personal touches, emotional connection and interpersonal communication that demonstrates mutual respect, dignity and value.

EMPOWER
Empowering people to make better choices translates into providing the information, understanding and advice that empowers patients and families to consider choices and make sound decisions to improve health, and then stick to them.

CONNECT
Creating connections that improve outcomes is about supporting the development of relationships and knowledge that work together to integrate the healthcare journey.

BLOG POSTS

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Evidenced Based Design for healthcare

What is Evidence Based Design? Defined as the process of basing design/build decisions on credible research in an effort to achieve optimal outcomes, evidenced based design  for healthcare facilities is becoming increasingly popular. The goal is simple: To improve patient and staff wellbeing, patient healing, stress reduction and safety. Even as far back as the late 1800’s Florence Nightingale…

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Taking the Lead: The Healthier Hospitals Initiative

Most of us using today’s healthcare system would be interested to know the initiatives that are taking place across the country to encourage healthcare organizations to shift to a more sustainable business model and address environmental impacts. Healthier Hospitals Initiatives (HHI) is a national campaign organized to lead change in the healthcare sector with a call…

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What is the ‘WELL Building Standard®’?

Why WELL? We spend 90% of our time indoors – that’s a fact. The built environment that surrounds us has a critical impact on our health, wellbeing and productivity. It shapes our habits and can to drive us toward healthy and unhealthy choices influencing our health through the quality of our surroundings. Today, employees are demanding better choices…

LEARN MORE

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The Healthcare: Time for Change Insights & Applications Guide combines insights and practical solutions yielded from 18 studies and 15,000 hours of research.

Click to download