Human connection is vital to a life of health and happiness. We believe it also has the power to heal. By observing the way patients, caregivers and loved ones interact, we gain insights into the physical and emotional process of healing. Out of insights come products that enhance safety, comfort and quality of care—for patients and caregivers alike.


What will healthcare look like in the next 10, 50, 100 years? Together, Red Thread and Steelcase Health are envisioning and planning exceptional approaches to the delivery of care.

Knowing that change is inevitable, flexible solutions are essential. There’s a growing need to create spaces that promote healing in ways that anticipate continually evolving facilities and technologies. At the same time, we need to be mindful of a caregiver’s efficiency, while managing the experience of patients and partners in care.

Research is essential. From extensive clinical observation, we will promote greater patient/caregiver connections and discover new approaches to helping people get better, faster. And we can’t afford to look past the wellbeing of caregivers. They will need new tools and training in order to be safer and healthier — and, ultimately, more present for the patients in their care.

As we look ahead, the potential for healthcare is wide open. To be successful in the long run, we need to be asking the right questions and uncovering the best possible answers, today.


Our goal is to help you realize your vision, and give you the solutions you need to create environments that connect patients to their caregivers and improve the healing process.

• Explore the macro issues in the healthcare industry.
• Learn about organizational drivers for change.
• View planning ideas for healthcare spaces.