In today’s health systems, evaluation and reimbursement are based on the quantity of care provided – whether or not patients see positive results. We’re moving to a new system, where volume is replaced with value, and compensation is based around providing successful outcomes and creating satisfying experiences.
- Rapid consolidation and acquisition into large regional and national organizations
- New legislation and policy reform through the Affordable Care Act
- There’s increased emphasis on patient satisfaction and health outcomes
We’re moving away from directive, one-way processes – intensive interactions punctuated with unproductive waiting or transition times that drain emotional resources and waste the precious resource of time. And we’re moving toward everyone in a healthcare experience participating actively in learning and collaborative decision-making. This includes patients, families and clinicians.
- Increased cost participation by patients and families.
- Increased choice between health organizations
- Changing age demographics
We’re moving from disconnected, complicated processes that inhibit behavior change to collaborative, democratic modes that fuel better outcomes.
- Technology is making healthcare processes more mobile and connected.
A TIME FOR CHANGE
View planning ideas for healthcare spaces.