Our Operations Centers

Play VideoHow Red Thread's Operations Centers support evolving workplaces.

At Red Thread, we can help you transform your space to adapt to changes in your business.

Red Thread Operations Centers

Our Operations Centers serve as the hub of execution and home to our 100-vehicle fleet. In Wilmington, Mass and North Haven, Connecticut, we warehouse and store your products in over 200,000 square feet of climate-controlled facilities.

  • Over 1.2 million pieces handled every year
  • 100 vehicles, including delivery trucks and service vans
  • 35 drivers
  • 10 service techs

Talent, Resources & Infrastructure

We’ve made a commitment to having the right talent, resources and infrastructure to be a responsive and agile long-term partner to meet your project and day-to-day needs.

Just-In-Time Delivery

We recognize that schedules and delivery dates often shift. Our project management technology tracks product arrivals, site readiness, and deliveries. We minimize your risk by storing shipped products until you need them.

Minimize Storage Costs

Every product’s location and condition is tracked using our bar-coding system. We strategically optimize the space to minimize your storage costs. To provide ongoing offsite storage for your furniture and wall systems, we offer Asset Storage and Tracking. Using our web-based software, you can view your inventory anytime, anywhere.

Space Reconfigurations

As your space evolves, we can help with reconfigurations that leverage your existing inventory. Our software identifies your products down to the component level so that we can utilize them in new configurations to minimize your spend.

Consulting & Coordination

For day-to-day needs, our account team and designers define the specifications and coordinate the delivery of new and existing products to your site. We want to protect and maintain the investments you’ve made in your workplace.

Scheduled Service Runs

Our scheduled service runs coordinate all your needs, from warranty repairs and replacements to ongoing client requests.

AV Lab:
Quality Control Hub

Our Wilmington Operations Center is home to our AV Lab, which serves as a quality control hub. Technology racks are built and programmed for testing before products arrive in your space, ensuring a seamless installation. Our furniture designers and AV engineers collaborate by integrating these products together here in our lab.

CONNECT WITH US

Want to learn more about how we can support you? Fill out the form below to connect with a Workplace Consultant:

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