We handle everything from design support and project planning to installation and move-ins. After the installation, we provide ongoing support with onsite repair, reconfigurations, and asset management. This means we’re here for you from concept through implementation and beyond, for support as long as you need us.
Workplace Support Services
Our experienced design team works in partnership with A&D to support clients to creatively transform their vision into reality. Working hand-in-hand with experts at Steelcase and other manufacturers, our designers can provide strategic exploration and planning services as well as thought starters, typicals, renderings and final installation drawings.
As your business experiences change, our team can help to leverage your existing furniture. We will perform a needs analysis and site survey in order to prepare an accurate design and budget to best utilize your new and existing assets.
Project Management Services
At Red Thread, our project managers have seen it all. From working on large-scale office moves and renovations, to managing smaller scale refreshes, our experienced project managers tailor the process to drive successful outcomes. Rely on our experience for scheduling, budgeting, and overseeing installation and closeout.
Warehousing, Delivery & Installation
Our warehousing facilities across New England handle a vast number of shipments received and delivered each day. We specialize in the details – receiving and inspecting your products for visible damage, and consolidating shipments from multiple manufacturers. Our fleet of trucks ensures your delivery runs smoothly, and that your products arrive safely and on budget.
We stand behind the products we sell with complimentary warranty service during the life of the manufacturer warranty period. Our furniture service technicians can repair, refinish or replace your product as appropriate so that your work environment remains as pristine as the day you moved in.
Our AV support services are here for you, regardless of whether you purchased your equipment from us. Our technicians are factory-trained and industry certified to service your audiovisual systems.
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Asset Storage & Tracking
The process of storing and managing excess furniture and equipment is complex and time-consuming. We use a sophisticated bar code-based system to store, manage, track and report on your furniture investment, with over 240,000 SF of warehouse space in CT and MA.
Employee Move Experience
Red Thread would like to help create a great experience for your employees. We can customize a communication plan to share your vision for the new space and how it supports your most valuable asset – your people. Activities can include developing a communication calendar, pre- and post-move employee surveys, move day signage, move-in booklet and intranet resources.
We plan and oversee the moving process to ensure a smooth transition into your new space. As your single point of contact, our move management professionals work closely with you on planning, budgeting, labeling and scheduling the move of employee files, work tools, technology and equipment. We also offer disconnect & reconnect of technology, de-install & re-install of furniture, and other related services.
Customer Web Portal
Our custom e-commerce portal maintains your standards, facilitates the procurement process and manages inventory. This enables employees or facility managers to shop from a product standards catalog, accept project quotes, request services, manage assets, share files, view reports, track order status and more.
To learn more about any of our services, fill out the form below: