The Red Thread Report, Vol. 4: A Lifetime of Learning

Beyond College: Designing Spaces for How We Learn Now Written by Jess Klay From traditional college campuses to technical schools and research institutes, learning continues to take many forms. In this thought leadership piece, Red Thread’s Jess Klay explores the many ways people learn, from college classrooms to career training and beyond, and how spaces […]
Behind the Scenes: Meet Red Thread President Fabio Malagisi

Meet Red Thread President Fabio Malagisi and explore his experience, leadership style and vision for the company’s next chapter. After 10 years at Red Thread, Fabio Malagisi is stepping into the role of President with a deep understanding of the business and plenty of perspective on where it can go next. But his story extends […]
The Red Thread Report, Vol. 3: Crafting a More Human Workplace

What the Resurgence of Craft Reveals about Human-Centered Workplace Design Written by Jess Klay From quilting and ceramics to visible joinery and honest materials, craft is having a cultural resurgence. In this thought leadership piece, Red Thread’s Jess Klay explores why people are drawn to making things by hand and what that desire for process, […]
Behind the Scenes of Red Thread Manchester: Creating a Workplace That Works the Way We Do

Workplace design has evolved dramatically over the past decade, and so has the way we work. In this edition of our Behind the Scenes series, we’re taking a closer look at Red Thread’s newly refreshed Manchester workplace and the design decisions behind it. From integrated technology and flexible work settings to architectural products and furniture […]
The Red Thread Report, Vol. 2: The Future of Senior Living Design

Why Senior Living Design Is About Belonging, Not Just Safety Written by Jess Klay In this thought leadership piece, Red Thread’s Jess Klay reflects on her personal experience helping a family member choose an assisted living community and explores how it reshaped her perspective on senior living design. Blending firsthand insight with evidence-based research, she […]
What InfoComm Reminded Me About Experience, and Where We Should Be Looking for the Playbook

What Makes an Office Worth the Commute? Summary: Workplace technology alone will not drive office attendance. Organizations that successfully attract employees to the office focus on creating experiences that deliver value, support human behavior, and make the commute worthwhile. Industries such as hospitality, retail, and restaurants provide valuable lessons for designing workplaces people actively choose […]
The Red Thread Report, Vol. 1: Why Workplace Strategy Must Shift from Attendance to Attention

The Attention Era vs. The Attendance Era Written by Jess Klay As AI accelerates the pace of work and employees face increasing demands on their focus, organizations are being challenged to rethink what workplace success looks like. In Volume 1 of The Red Thread Report, Jess Klay explores why attention, not attendance, may be the […]
Behind the Scenes with MHEC’s CEO: Where Leadership and Workplace Strategy Meet

MHEC’s CEO shares insights on workplace strategy, organizational growth, and building a culture driven environment. The Massachusetts Higher Education Consortium (MHEC) is a nonprofit purchasing consortium serving public institutions in New England, including higher education, municipalities, K-12 schools, libraries, and other educational non-profits. As the organization grew beyond its original footprint within UMass into multiple separate offices, something became […]
4 Ways to Create an AI-Ready Workplace

Explore 4 ways to create an AI-ready workplace that balances technology integration with human experience. According to recent research from Steelcase WorkSpace Futures, AI is changing more than just tools and is extending into workplace behaviors impacting how people think, collaborate, and move through the day. The insights have led to four workplace design ideas empowering people […]