The coronavirus (COVID-19) continues to have a significant impact across the world and our local communities are no exception. At Red Thread, the health and wellbeing of our employees, customers, and business partners are our top priorities. With that in mind, we have already taken several precautionary measures to protect our people and, at the same time, continuing to serve customer needs.
We are closely monitoring updates from the Centers for Disease Control and Prevention, the World Health Organization and local public health agencies. We are also staying closely linked with Steelcase, our valued partner and parent company, for guidance from their COVID-19 global crisis management team.
Red Thread has made the decision to encourage our office employees to work from home until further notice. Our operations teams will continue to serve customers, as we deem safe and appropriate. We have also instituted enhanced health protocols for our employees that include limiting travel and actions to prioritize social distancing.
The Red Thread technology platforms are robust enough to fully support remote and virtual collaboration across all our locations. We have confidence in our ability to manage project workflow and we’re actively working with our vendors on delivery schedules. Our largest vendor, Steelcase feels their supply chains have adapted well to changing conditions, and we expect them to continue delivering on their commitments.
On behalf of the Red Thread team, thank you for your continued trust in our organization. We wish you the best in managing through these unprecedented times.
We’re still here for you
We understand the challenges that everyone will face with COVID-19, but we’re committed to serving our customers and will be available online for any question or concern you may have. The Red Thread team is ready to react, respond to, or relieve any stresses you might be facing with your order and/or project. Although we recognize this situation will continue to evolve over the coming weeks, we’ll remain available and continue our transparency throughout. As always, thank you for being part of our Red Thread family.